At Azure Jewelry, every piece is handled with care to ensure it reaches you in perfect condition.
Returns are accepted within 7 days of delivery, provided that the item is unused, unworn, and returned in its original condition and packaging, including all certificates and tags.
To initiate a return, please contact our customer care team with your order number and reason for return. Approved returns must be shipped back using a trackable service. Return shipping costs are the responsibility of the customer unless the return is due to a fault or error on our part.
Once received and inspected, approved refunds will be processed to the original payment method within a reasonable timeframe.
For bespoke requests or product questions, please contact us
