Production time is up to one month. If your order is completed earlier, we will contact you.
At Azure Jewelry, every piece is handled with care to ensure it reaches you in perfect condition.
Returns are accepted within 7 days of delivery, provided that the item is unused, unworn, and returned in its original condition and packaging, including all certificates and tags.
To initiate a return, please contact our customer care team with your order number and reason for return. Approved returns must be shipped back using a trackable service. Return shipping costs are the responsibility of the customer unless the return is due to a fault or error on our part.
Once received and inspected, approved refunds will be processed to the original payment method within a reasonable timeframe.
For bespoke requests or product questions, please contact us
